As you all know, the economic climate of 2009 is a cold, cold winter indeed. And like wolves starved by the cold and hardship of the season, our suppliers have turned feral. When everyone’s sales slip due to the down…
As you all know, the economic climate of 2009 is a cold, cold winter indeed. And like wolves starved by the cold and hardship of the season, our suppliers have turned feral. When everyone’s sales slip due to the down…
We’re trying to come to an agreement with a SaaS vendor about performance and availability service level agreements (SLAs). I discussed this topic some in my previous “SaaS Headaches” post. I thought it would be instructive to show people the…
There’s a lot of promise in the new SaaS (software as a service; what used to be called ASPs, or Application Service providers, till Microsoft crapped all over that acronym) and newer PaaS (platform as a service) spaces (and look…
